Terms and conditions
TERMS OF USE
INTRODUCTION
Reptiliumshop.gr is an online store selling products and services through the Internet created by the company under the name of S. Koukovinos and I. Arkoumanis Co. EE Postal code 152 34 and is legally represented by Mr. Stergios Koukovinos, with email address: skoukovinos@aquariumshop.gr and telephone service line: +30 211 4111030.
The following terms and conditions will apply to the use of this online store, which is located at aquariumshop.gr. Every user who enters and uses the services of the online store is considered to consent and unconditionally accept the following terms expressed herein, without exception. If a user does not agree with these terms, then he must refrain from using the online store and from any transaction with it.
A. GENERAL TERMS OF USE
1. Security and Personal Data
The management and protection of personal data of the visitor / user of this website is subject to these terms of use and the relevant provisions of Greek Law (Law 2472/1997, as supplemented by the decisions of the Chairman of the Personal Data Protection Committee, of PD 207/1998 and 79/2000 and article 8 of Law 2819/2000) and European Law (of Directives 95/46 / EC and 97/66 / EC).
This Privacy Statement and the attached General and Special Terms and Conditions for Use of this website aquariumshop.gr describe the method of data collection from the website, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to the personal data of users, which they provide to us during their orders on this website.
Particularly:
Collection of information. The users of aquariumshop.gr can visit the aforementioned website, without having to reveal their identity, unless they wish to do so. We are asked by the visitors of our website, to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email.
The information provided voluntarily by the users of the mentioned website, is used by aquariumshop.gr, in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed. their orders. The information collected by aquariumshop.gr through the website is intended to measure its number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company. Aquariumshop.gr does not distribute to any other organization or partner that is not affiliated with it, the email addresses, or any other information concerning its users and customers.
Use of Information. Aquariumshop.gr collects four types of information about users:
(1) data that the user gives us when registering as a customer,
(2) data that the user gives us in order to execute his order from aquariumshop.gr.
(3) data that the user gives us in participations of competitions that take place from time to time,
(4) data that the user gives us to receive newsletters via email.
When completing any order form on our website, the username and customer will be asked for their name, address, zip code, email address, phone number and how to pay and send the order.
Additionally, more specific information may be requested, such as pricing information or details on a bid that may have been requested.
Aquariumshop.gr uses the information given to us by each user - customer during the electronic sending of the form, in order to contact him regarding:
(i) the delivery of the order at its place,
(ii) its confirmation and identification in any necessary case,
(iii) new or alternative products offered by aquariumshop.gr,
(iv) special offers of aquariumshop.gr.
Customers - customers have the opportunity to choose whether or not to receive such messages - communications from aquariumshop.gr by sending a request via e-mail to the email address skoukovinos@aquariumshop.gr.
Aquariumshop.gr does not collect or file electronic credit card details (number, holder's name, expiration date, CVV) or passwords and PayPal username. These are registered by the user of the card or the Paypal account in the sites of the above, using the redirect method. Once the transaction with the Bank or PayPal is completed, users return to the store to complete the order.
Access to Information. Each order requires the collection of personal data for the delivery or booking of an order. Also, the use of a credit card, for the charge of which you need supporting documents to identify the details of a legal holder for the first time, is guaranteed in any case. Any document and document certifying and stating the identity of the user-customer remains strictly confidential and is checked only by the responsible responsible employee of aquariumshop.gr. The submission of personal data by the user means that he agrees that this data be used by the employees of aquariumshop.gr for the reasons mentioned above. In no other case can aquariumshop.gr share with others the personal data of the user - customer without his prior consent, unless this is required through legal channels. Under certain conditions permitted or required by law or court order, the collection, use and disclosure of personal data of the user-customer, which have been collected online without his prior consent (for example in the case of court decision).
2. Periodic changes
Continuously aquariumshop.gr has the ability to expand, update and improve its website, and related products and services, thus renewing this policy. Users are advised to read this process at regular intervals in order to be informed of any changes in its content.
3. Limitation of liability
Aquariumshop.gr in the context of its transactions from the online store is not responsible for further damages that may arise from the execution or non-execution of orders or from the delay in execution, for any reason. The mentioned online store can provide no guarantee for the availability of the products, but undertakes to inform the users-customers about the unavailability in time. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "as is". In no case is he liable civilly or criminally for any damage (positive, special or derogatory, which is indicative and not restrictive, divisive and / or cumulative consists of loss of profits, data, lost profits, monetary satisfaction, etc.) that any visitor may suffer. of the online store or third party for a reason related to the operation or not and / or use of the website and / or in the inability to provide services and / or products and / or information available from him and / or from any unauthorized information third remittance products and / or services and / or information available through it.
4. Copyright
All content of the online store, including distinctive titles, badges, images, photos, drawings, texts, etc. are the intellectual property of aquariumshop.gr in addition to the source code which are the intellectual property of DVS.gr and are protected in accordance with the relevant provisions of Greek Law, European Law and International Conventions. Therefore:
A. Any copying, transfer or creation of derivative work based on this content or misleading the public about the actual provider of the online store is prohibited.
B. It is prohibited to reproduce, republish, upload, publish, disseminate or transmit any other use of the content in any way or medium for commercial or other purposes, which is permitted only with the prior written consent of Mr. Konstantinos Moschonas or any other copyright holder. rights.
C. The names, images, logos and insignia that represent the online store aquariumshop.gr or third parties and their products or services, are exclusive marks of the store or third parties protected by the relevant laws on trademarks. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.
5. User Responsibility
Users agree and undertake not to use the online store aquariumshop.gr for:
i) Sending, publishing, sending by e-mail or transmitting in any other way any content that is illegal for any reason, causes illegal infringement and damage to the COMPANY or to any third party or infringes the confidentiality or confidentiality of any person's information.
ii) Sending, publishing, sending by e-mail or transmission in other ways of any content that offends users of morals, social values, minority, etc.
iii) Sending, posting, sending by e-mail or transmitting in any other way any content for which users do not have the right to transmit in accordance with the law or the applicable contracts (such as internal information, proprietary and confidential information obtained or disclosed as part of employment relationship or covered by confidentiality agreements),
iv) Sending, publishing, e-mailing or transmitting in any other way any content that infringes any patent, trademark, trade secret, copyright or other third party property rights,
v) Sending, publishing, sending by e-mail or transmission in any other way any material that contains software viruses or any other codes, files or programs designed to interrupt, cause damage, damage or equipment operation any software or computer hardware,
vi). Deliberate or unintentional violation of applicable law or regulations,
vii) Harassment of third parties in any way and
viii) Collection or storage of personal data about other users.
6. Acceptance of the Privacy Protection Procedures applied by aquariumshop.gr.
Users of this website accept and agree with the above Privacy Statement as well as the General and Special Terms and Conditions for use of the website that have been announced through it.
B. SPECIAL TERMS OF USE AND CONDITIONS
1. Concluding a Contract
This Agreement covers exclusively any sale of products through the website aquariumshop.gr. Every user who logs in and uses the services of the online store is considered to consent and unconditionally accept the terms set forth herein, without exception.
If a user does not agree with these terms, he must refrain from using the online store and from any transaction with it. Sending any order implies acceptance of this Agreement and all its terms. The aquariumshop.gr store, in good faith, is not responsible for any errors in features, photos and prices of products listed on the aquariumshop.gr website and cannot guarantee that there will be no errors for any reason when importing or / and updating the features and / or price of a product.
The buyer is solely responsible:
a) for the selection of its Product and its suitability for its purposes and
b) for postal shipping costs of the products as defined below.
The products sold in the store are made to be sold in the EU region. The technical specifications and other details of the products sold are available and each user / customer can be informed by following the search instructions listed on our websites and by clicking on the name or photo of the respective product. Prices and VAT are listed next to each product.
For some areas of Greece for which reduced VAT rates apply and if your order is made with an invoice then the prices of the products are lower than those stated during the reduced VAT. The store reserves the right to adjust the prices, subject to any errors in the entry of prices. In the context of good faith and for the protection of users - customers, please if they find that a product is offered at an unusually low or high price in relation to its market value, before proceeding to order to contact the store by phone at + 30 210 6894454 or by sending an e-mail to skoukovinos@aquariumshop.gr.
2. Manner of Orders
All orders are received in writing, via the internet, through the completion and sending of the relevant Order Form, which appears on the aquariumshop.gr website and is binding only if accepted by the store. The user - customer is informed, regarding the acceptance or not - by the store - of his orders, from the order status that he will receive with the Registration Confirmation and which is sent by e-mail after submitting the order. It is obliged to check the Registration Confirmation and to inform the store immediately (no later than 24 hours from the time of receiving the electronic Registration Confirmation notice) in writing for any error, otherwise the data mentioned in the Registration Confirmation will be applied to this Contract.
3. Cancel order
In any case, the user-customer is entitled to cancel his order within the above period of 24 hours, if the item has not yet been executed and the item has not been delivered (ie no tax document has been issued), or by calling us at +30 210 6894454 or by sending us a relevant e-mail to skoukovinos@aquariumshop.gr (for the attention of Mr. Stergiou Koukovinou). Depending on the stage of development of the relevant order, the user - customer will be informed about the options he has. Any change or cancellation of the order will not be valid without our prior acceptance and in any case the user-customer will be liable for damages caused by the cancellation of the order.
4. Tradition - Ownership
The products are either sent anywhere in the Greek Territory, except for the areas that are not provided by the cooperating courier company, or are received from our store at 36 Filippou Litsa and Haimanta, PC 152 34 Chalandri. In particular, the user - customer can pick up his order from our store, repaying the purchase price in cash, upon receipt of the products from our store. In this case, this order will be valid for six (6) working days from the moment the order status shows the "Receipt from store" indication, while in any case an informative e-mail is sent about the status of the order. In case the user - customer does not come to the store to execute his order (receipt of the order) within the above exclusive period of six (6) working days, the order will be canceled, not subject to the store no liability for the cause of it. In addition, the products can be sent to the place that our user-customer has indicated in the Order Form with courier service.
In areas where it is not possible to send the order through the courier service, the delivery time is the one provided by the Hellenic Post. Shipments will be made daily, except Saturdays, Sundays, holidays and the period from August 5 to August 25.
Shipping costs are set for the items that will be handled by the courier company and are calculated on your order form. In case you choose a product that is on a waiting list then you will be informed by phone:
Within the City weight up to 2 kg = 2.80 € + 24%. For every extra kilo the charge is € 0.80 + 24%.
The respective charges from city to city for Land and Island Greece are as follows:
In land Greece for objects weighing up to 2 kg € 4.00 + 24%. For every extra kilo the charge is € 0.80 + 24%
In island Greece for objects weighing up to 2 kg € 3.20 + 24%. For every extra kilo the charge is € 1.20 + 24%
Cash on delivery shipments have an additional charge of € 2.00 + 24%.
To remote areas of N. Thessaloniki 3.00 € + 24%.
To remote / inaccessible areas of the region 6.00 /9.00hent+24%.
The following options are provided for sending parcels (from 1 kg or more) to & from: destinations: Crete, Rhodes, Kos, Karpathos, Kalymnos, Chios, Mytilene, Samos, Lemnos, Ikaria, Mykonos, Santorini, Milos, Kythira:
Economy - Shipping Shipping, for delivery in 1-3 working days, at the above prices.
Air Transport of Islands, for delivery the next working day with a surcharge charge
air transport 0.80 an kilos.
Delivery in 1-2 extra days.
These charges apply to areas not classified by the cooperating courier company as inaccessible. For areas that are outside the service network (courier) and are considered inaccessible, shipping costs will vary. You will be notified by phone of the fact that your area is considered inaccessible and therefore of the shipping cost after the Order Registration Confirmation.
If the user - customer does not agree with the shipping cost, he is entitled - within 24 hours from the time of receiving the relevant information - to request in writing (by fax or e-mail) the correction or cancellation of the order. The expiration of this period will be proof of the agreement and acceptance by the user-customer of the transport cost. The delivery time indicated in the Registration Confirmation is approx. The store will make every effort to send the products within ten (10) working days (Monday to Friday), while in any case, the supply is due no later than thirty (30) days after receiving the order from the store, unless there is a reason - a problem in the availability of the item and this has been notified from the beginning to the customer who places the order or reason of force majeure.
For products whose availability is "BETWEEN PRODUCTION" and provided that they can be ordered from the store's suppliers, the delivery time will be approximately determined in the list. The place of delivery is mentioned in the Registration Confirmation. Ownership of the Product is transferred after full payment, while the risk is transferred upon delivery.
5. Withdrawal - Product Return
The user-customer has the right to withdraw from the contract and return the products he bought, without compensation and without being obliged to notify us of the reason for which he wishes to return the products, within fourteen (14) calendar days from the date who received the products.
In this case, the user-customer is charged on the one hand with any amount charged to the store for sending the item to him and on the other hand with the immediate cost of returning the products. Returns are accepted only if the products that the buyer wishes to return are in the same condition in which he received them, ie without their packaging being sealed or violated, along with the receipt of the retail sale or the invoice as well as all their accompanying documents. In any case, if the user-customer wishes to return the products he bought from our online store, he must notify us, within the above deadline, in writing to the address: aquariumshop.gr, Filippou Litsa 36 and Haimanta, TK152 34 , Chalandri or at our e-mail address skoukovinos@aquariumshop.gr (for the attention of Mr. Stergios Koukovinou), stating the full details (date and number) of the relevant purchase document.
Provided that he receives written return approval from the store, the address to which the products must be sent for return are: aquariumshop.gr, Filippou Litsa 36 and Haimanta, PC 152 34, Chalandri (in view of Mr. Stergios Koukovinou). To avoid any inconvenience, our store advises our respective customer - customer, as, at the time of delivery of his order, carefully checks the condition of the products sold and the intact packaging, in order to detect any obvious defects (p. x. broken goods, etc.). In case of any defect, you must contact our online store immediately after delivery, on the same or, at the latest, the next business day, either by phone at 210 6894454 or by sending us a relevant e-mail to our e-mail address skoukovinos @ aquariumshop.gr (for the attention of Mr. Stergios Koukovinou). In case the products are returned damaged or incomplete, the online store has the right to request compensation from the customer, the amount of which will be determined by the status of the products as well as to make unilaterally and without any other in full or partial offsetting of his claim. against the customer.
6. Warranty
The store does not provide a guarantee of good operation of the products sold nor does it guarantee protection for third party products, which are manufactured and / or assembled and which the store simply resells. For such, a warranty is obtained directly from the manufacturer. The aquariumshop.gr store. guarantees only the sale of used products and only if such a guarantee is provided to the product in accordance with the list of products sold by that site. The transport of the goods for repair and vice versa is done at the responsibility and expense of the user - customer. In any case, the repair or replacement of a defective product or device is subject to the warranty terms of the Manufacturing Company, which the user-customer knows and accepts. The store is mediated exclusively between the Customer and the Manufacturer for the repair or replacement of the defective product or device. The manufacturer, with its own choice, undertakes to repair or replace the product or device. The start date of the warranty is the date of sale of the product or device by the store. Repairs other than the warranty period are the sole responsibility of the user-customer. The store gives no guarantee for the suitability of the product or device for a specific use. This warranty does not cover damage to consumables such as cleaning filter, etc. The warranty is valid only when, after finding a fault, the store is notified in writing within a reasonable time.
The provisions of the Civil Code apply to the treatment of defects or deficiencies in agreed properties in the items sold. In order for a property to be considered contracted, it must be certified as such in writing by both parties.
7. Higher Violence
Aquariumshop.gr is not responsible for delays in execution (including delivery) due to cases that cannot be attributed to its fault or due to force majeure and will be entitled to an extension of time for execution. Indicative examples could be strikes, terrorist acts, war, vendor / transport / production availability problems, exchange rate fluctuations, government or legislative acts and natural disasters. If such incidents last for more than two (2) months, this Agreement may be terminated by any Contracting Party without compensation.
8. Payment Methods
Products, prices, shipping terms (place, time, etc.) are listed in the Registration Confirmation of your order. Payment is made before or during the delivery of the product and can be done in one of the following payment methods:
A. Cash on delivery, in cash at the courier
After we confirm your order by phone, the delivery process will begin. In case we have the item in stock, it will be sent to you by a cooperating courier company and you will have it within 2 working days. If the products are not available, the delivery time may be increased. After receiving the package and confirming that everything is correct, you will pay the courier the price of your order. The cash on delivery process is charged at a cost of € 2.50 + 23% VAT per order. Cash on delivery is ONLY for shipments to Attica. For the province the shipment is made by transport or courier company and is charged to the buyer. Shipping costs will be communicated to the customer before shipment.
B. By receiving and paying in cash at our offices.
It is possible to pick up your products from our offices in Chalandri, 36 Filippou Litsa and Haimanta streets by appointment. That way, you don't have to worry about shipping and cash on delivery.
C. By deposit in a bank account.
You can deposit the amount of your order through a bank. Cooperating banks:
Συνεργαζόμενες τράπεζεςPiraeus Bank - Former Cyprus Bank Branch Network in Greece
Account Number: 5069-064620-027 (IBAN GR5701720690005069064620027)
Beneficiary AQUARIUMSHOP EQUIPMENT AND EU COMPANY
ALPHA BANK
Account Number: 170-00-2002-008544 (IBAN GR2301401700170002002008544)
Beneficiary AQUARIUMSHOP EQUIPMENT AND EU COMPANY
EUROBANK Bank
Account Number: 0026.0328.98.0200985656 (IBAN GR25026032800009802009856656)
Beneficiary AQUARIUM SHOP COMPANY AND EQUIPMENT
Bank charges are borne entirely by the customer.
When you make your deposit, you must write in the depositor's name either your order number or the name under which you registered on our page. After confirming the order and payment we will send you the products with the shipping method you have chosen.
D. Through PAYPAL with the absolutely secure payment system. As long as you have a Paypal account, you can only pay by email. During the payment, you are transferred to the Paypal website where you make the transaction. We do not keep credit card details. There are additional costs depending on the height of the market
For any question you can call us at 210 6894454. Invoice is issued to companies and freelancers if they fill in the following information when ordering: Company name, TIN, Tax Office, Headquarters and profession.
E. By Credit Card.
G. Through Viva Payments.
9. Modification of the terms hereof
The store reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will take effect from the moment this text is informed of any change.
10. Miscellaneous
If any part of this Agreement proves invalid or inapplicable by a court decision, the remainder of the Agreement shall continue to apply. All notifications must be made in writing (manually, by e-mail, fax or mail, which will be considered delivered 48 hours after its posting).
11. Valid Law - Jurisdiction
This Convention shall be governed by Greek law, in particular the laws governing matters relating to e-commerce, distance selling and consumer protection, and shall fall within the exclusive jurisdiction of the Courts of Athens. - See more at:https://aquariumshop.gr/index.php?dispatch=pages.view&page_id=3#sthash.VgPbIO5N.dpuf
